TRAINING

“Training and Development” is one of the seven core elements of Regal’s Crown Service Model of Excellence.

Students taking a test in a classroom with a teacher sitting in the front, a whiteboard behind them, and a clock on the wall.

REGAL SECURITY® TRAINING ACADEMY

Our security guards are provided with the training and ongoing support required to progress their careers in security. This consists of both mandatory, in-class and on-the-job training, coupled with progressively more detailed and specialized training to meet the various demands of all our clients. Regal Security® is a registered training facility and conducts all mandatory security guard training in compliance with PSISA regulations. Further specialized training is conducted either at Regal’s facility or through one of our several, authorized security training partners.

Regal Security’s® fundamental training prepares our security guards to become Everyday Superheroes™— guards armed with a unique set of skills to address a diverse range of interactions, from courteously answering questions to discreetly preventing a potential altercation.Regal Security in addition to the 40 hour Ministry lead testing also provides to its security personnel an additional tranche of training comprising our orientation program, this encapsulates reviews 24 hours of reviews in the following subjects.

> WORKPLACE VIOLENCE
> WHMIS
> INCIDENT REPORTING

> TRESSPASS TO PROPERTY ACT
> CUSTOMER SERVICE
> 16 HOURS ON JOB TRAINING

That is the first tranche of Orientation training. The second tranche comprises 16 hours of practical “field work” at sites where they can be observed by a supervisor.This provides a two phased approach of review with for the guard and for the company, The guard can make the determination anywhere through the process that this may not be his or her work aspiration and the company based on its review of the canadidate can make the determination whether they want to continue through the employment process.

Your First Step to an Ontario Security Guard Licence Starts Here!

Security guard in uniform standing at a reception desk.

We are currently not accepting new registrations.

This program is normally the required first step toward becoming licensed as a security guard in Ontario. When available, the course consists of four mandatory days of core security training, with an optional fifth day for Standard First Aid and CPR for participants who do not already hold valid certification.

We are actively monitoring updates and will share further information as it becomes available.

We appreciate your patience and understanding. Please check back regularly or follow our social media channels for updates on the status of the training program.

CONTACT US TO REGISTER

ADDITIONAL TRAINING

Below are just a few examples of the great variety of additional training courses available.

Customer Service Excellence

This module enhances security professionals' ability to provide exceptional service, even in challenging situations, by analyzing real-world interactions and learning best practices.
Emergency & Standard First Aid

Covers essential first aid skills, including CPR, AED awareness, wound care, and response to medical emergencies, ensuring readiness to assist in various situations.
Fire Safety

Provides training on fire prevention, emergency response, and the critical roles of Fire Wardens in ensuring workplace safety during fire incidents.
Supervisor Training

Prepares senior security professionals for leadership roles, focusing on management, delegation, problem-solving, and career advancement.
Use of Force

Equips security personnel with the legal and practical skills to apply force appropriately, including restraint techniques, resistance management, and legal considerations under Section 494.
Verbal Judo: Effective Communications

Teaches de-escalation techniques through empathy and tactical communication, improving safety, professionalism, and cooperation while reducing liability.