TRAINING

“Training and Development” is one of the seven core elements of Regal’s Crown Service Model of Excellence.

Students taking a test in a classroom with a teacher sitting in the front, a whiteboard behind them, and a clock on the wall.

REGAL SECURITY® TRAINING ACADEMY

Our security guards are provided with the training and ongoing support required to progress their careers in security. This consists of both mandatory, in-class and on-the-job training, coupled with progressively more detailed and specialized training to meet the various demands of all our clients. Regal Security® is a registered training facility and conducts all mandatory security guard training in compliance with PSISA regulations. Further specialized training is conducted either at Regal’s facility or through one of our several, authorized security training partners.

Regal Security’s® fundamental training prepares our security guards to become Everyday Superheroes™— guards armed with a unique set of skills to address a diverse range of interactions, from courteously answering questions to discreetly preventing a potential altercation.Regal Security in addition to the 40 hour Ministry lead testing also provides to its security personnel an additional tranche of training comprising our orientation program, this encapsulates reviews 24 hours of reviews in the following subjects.

> WORKPLACE VIOLENCE
> WHMIS
> INCIDENT REPORTING

> TRESSPASS TO PROPERTY ACT
> CUSTOMER SERVICE
> 16 HOURS ON JOB TRAINING

That is the first tranche of Orientation training. The second tranche comprises 16 hours of practical “field work” at sites where they can be observed by a supervisor.This provides a two phased approach of review with for the guard and for the company, The guard can make the determination anywhere through the process that this may not be his or her work aspiration and the company based on its review of the canadidate can make the determination whether they want to continue through the employment process.

White square with a smaller purple square in the center.

Regal Security® is certified by the Canadian General Standards Board (CGSB)—CAN/CGSB-133.1-2017 for training of security guards and training of security supervisors.

Your First Step to an Ontario Security Guard Licence Starts Here!

Security guard in uniform standing at a reception desk.

Regal Security® offers a 40-hour Basic Security Guard Training Course required to become licensed in Ontario. The course consists of four mandatory days of core security training, with an optional fifth day for Standard First Aid and CPR if you do not already hold a valid certificate. Participants who already have Standard First Aid and CPR may skip the optional day by bringing proof of certification on the first day of class.

For a limited time, Regal is offering this training at a reduced rate available only until the end of 2025:

• Mandatory 4 Day Basic Security Guard Course: $195 + HST ONLY $99.99 + HST
• Optional 1 Day Standard First Aid and CPR: $69.99 + HST

Upcoming course dates:
• December 15–19, 2025

VISA, MasterCard, AMEX, money order, or certified cheque accepted.
Payment must be made prior to the first day of class. There are no additional fees.

Employment consideration is guaranteed.

CONTACT US TO REGISTER

ADDITIONAL TRAINING

Below are just a few examples of the great variety of additional training courses available.

Customer Service Excellence

This module enhances security professionals' ability to provide exceptional service, even in challenging situations, by analyzing real-world interactions and learning best practices.
Emergency & Standard First Aid

Covers essential first aid skills, including CPR, AED awareness, wound care, and response to medical emergencies, ensuring readiness to assist in various situations.
Fire Safety

Provides training on fire prevention, emergency response, and the critical roles of Fire Wardens in ensuring workplace safety during fire incidents.
Supervisor Training

Prepares senior security professionals for leadership roles, focusing on management, delegation, problem-solving, and career advancement.
Use of Force

Equips security personnel with the legal and practical skills to apply force appropriately, including restraint techniques, resistance management, and legal considerations under Section 494.
Verbal Judo: Effective Communications

Teaches de-escalation techniques through empathy and tactical communication, improving safety, professionalism, and cooperation while reducing liability.